Support

Registering an account

Creating an account in 7 Gods Casino is very easy! All you have to do is to click a “REGISTER” button and to fill the registration form. Usually, it takes not more than 2 minutes. Right after the registration, you are free to play any of 1500 top-notch games by Microgaming, NetEnt and many other leading game providers.

What to do if you have forgotten your password?

In fact, it’s not a big deal… To restore your access to your personal account on 7 Gods Casino you have click on a “Log in” button and to choose a “Forgot Password” option right after. Then you have to enter the requested information and you will receive special email that will afford you to reset your password. You can also contact our 24/7 support and ask them to reset or to recover your password. You can make it with the help of live chat button or via email: support@hd.7godscasino.com

Is it safe to play at 7 Gods Casino?

Yes, it is absolutely safe! We use only the up-to-date software to encrypt all the inner transactions on 7 Gods Casino and the best available technologies for keeping all your and our data safe. For more details you can visit our Privacy Policy page.

The client’s funds are stored on secure accounts in trustworthy banks and financial institutions which mean that all your finance are always safe and you are always free to make a withdrawal anytime you want to.

Moreover, any of your jackpots and big wins are guaranteed by providers with great reputation (NetEnt, Microgaming and others) so you should not worry that your megawin won’t be paid on time!

Account verification procedure

In order to avoid underage players, any fraudulent activities or any other violation of law, 7 Gods Casino is very patient about client’s personal information. We also have to be extremely serious about all the verification procedures because we are dealing with big amounts of money.

Our verification process (also known as KNC procedure) is a standard procedure of collecting of client’s personal data and information about payment methods to ensure the security of all financial operations that are to be made on 7 Gods Casino website.

In order to verify your personal account you only have to send copies of documents to cashier@hd.7godscasino.com

The list of documents will include but may not be limited to the following:

  • Personal identity document (ID, passport, international passport, driving license).

  • Front and back sides of the credit card(s) used for making deposits. The front side must display the name of the owner, expiry date and the first six and last four digits of the card number. Remaining digits as well as the CVV2 number can be concealed.

  • Utility bill (gas, electricity, water, telephone – not older than 2 months) with name and address matching those in the player’s account details.

  • Bank account statement (for Bank Wire Transfer). Bank statement must not be older than six (6) months. Your name, IBAN and BIC/SWIFT must be visible. Your name, address, BSB number and account number must be visible.

Why cannot I register an account

As any other casino, we have some reasonable limitations. The most common reason why you can’t register an account is that we don’t accept clients from your country. Here is the list of countries that are restricted in 7 Gods Casino: Afghanistan, Albania, Algeria, Angola, Belarus, Belgium, Brazil, Cambodia, People's Republic of China, Democratic Republic of the Congo, Republic of the Congo, Ivory Coast, Cuba, Denmark, Ecuador, Eritrea, Estonia, Ethiopia, France, Greece, Guadeloupe, Guinea, Guinea-Bissau, Co-operative Republic Guyana, French Guiana, Haiti, Hong Kong, Hungary, India, Indonesia, Islamic Republic of Iran, Iraq, Ireland, Italy, Kenya, Kuwait, Laos, Latvia, Lebanon, Liberia, Lithuania, State of Lybia, Martinique, Myanmar, Namibia, Nicaragua, Nigeria, Democratic People's Republic of Korea, Islamic Republic of Pakistan, Papua New Guinea, Philippines, French Polynesia, Portugal, Saint Pierre and Miquelon, Singapore, Spain, Somalia, Republic of Korea, Russian Federation, Sudan, Syria, Taiwan, Turkey, Uganda, United Kingdom, United States of America, Venezuela, Ukraine, US Virgin Islands, Yemen, Zimbabwe.

If you are not located in any of the mentioned above countries but you still can’t sign up, please, contact our friendly 24/7 Customer Support service and they will help you with the registration process.